Refund policy

CAJA & Co. Refund Policy

We want you to love your CAJA & Co. products. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. Due to the personal nature of our beauty and wellness tools, we cannot accept returns on opened or used items.

Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges If you received a damaged or defective item, please contact us at [your email] within 7 days of delivery and we'll make it right.

How to Start a Return Email us at [your email] with your order number and reason for return, and we'll send you next steps.